Business Process Management (BPM) is the term used to describe any application designed to orchestrate the various jobs that need to be performed between a network of people and systems towards a specific goal. Now technology has finally caught up and is flexible enough to customize around the optimal and most efficient business process needed to deliver your organizations’ operations. Additionally, BPM applications are so easy to use, allows third-party integration to existing systems, provides visibility into process and action owners, contains accurate reporting capabilities, and even making applications or systems mobile accessible. Whether organizations are aware of it or not, processes and procedures occur that invariably involve interactions between different people and different systems. This is a simple enough concept to understand: people need to fill out forms, obtain approvals, obtain various pieces of information that reside in potentially multiple systems, and even perform different activities within those systems as part of the process.
- Speed
- Predictability
- Visibility.
